Help & Support

What is ProbeEdge?

A simulation and prediction platform. We model outcomes and surface probabilities, scenarios, and reads so you can make a sharper call. Think analysis and signal — not a scoreboard you bet against.

Is this gambling or sports betting?

No. ProbeEdge does not take wagers, hold stakes, or pay out on real-world outcomes. Our outputs are mathematical simulations and predictions for analysis and entertainment — not financial advice and not betting advice. What you do with a read is your decision and your responsibility.

Who are Cody, RiRi, and the rest?

The Sovereign Family — the operators you work with on the platform. Cody is the cold model (simulation, Monte Carlo). RiRi is the warm read (situational context). Pookie, Ray Ray, and the Architect round out the council. They analyze the situation; they don't flatter the pick.

What do subscriptions get me?

Subscriptions (Persona+) unlock deeper access — additional persona voices, premium tools, and platform features. Tiers and current pricing are shown at checkout.

What are credits / the wallet?

Credits are platform currency used to access certain features inside ProbeEdge. They are for use on the platform — not a deposit, not a stake, and not a cash account.

How do I get help or report a problem?

Email probeedge@gmail.com with your account and a clear description. (Dedicated support and legal routing addresses are being set up; until they are live, use this address for everything.)

Refunds?

See the Refund & Subscription policy.

What about my data and privacy?

See the Privacy Policy. You can reach probeedge@gmail.com for any privacy request.